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KPU Electric – power outage line

City of Ketchikan – KPU Electric Division

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City of Ketchikan – KPU Electric DivisionKetchikan

KPU Electric – power outage line

KPU Electric serves Ketchikan and Saxman with mostly hydro power. To report a power outage or downed line, call the Bailey Powerhouse system operator 24 hours at 907-225-4011 (leave a detailed message with address if they are dispatching). If wires are down, stay clear and call 911. Check the live outage map at levels.ketchikan.gov/outage.gif (green = no outage, red = outage) or the KPU Electric Facebook page. For new electric hookups call KPU Electric 907-225-5505 or Customer Service 907-225-1000 and use the service request forms.

Next stepResidential Electric Service Request Form
HoursOutage line 24/7

Who it’s for

KPU electric customers (Ketchikan and Saxman)

This is what the program lists. Only the provider can say whether you qualify.

What to bring isn’t listed. Check with the provider before you start.

Provider information

View official informationOpen Commercial Electric Service Request Form · PDFView official information

Questions to ask

Who can get this, and what should I bring?

Which application or form fits my situation?

Opening a PDF does not submit it. Ask the provider how to return the completed form and confirm receipt.

After you contact them

Ask the provider how to confirm receipt and when to follow up. A response time is not listed here.

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Open Residential Electric Service Request Form · PDF
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